Ibah Hotel Ubud

Frequently asked questions

• Dining & Food
  • What breakfast options are available at Ibah Hotel Ubud?

    Ibah provides a premium morning dining experience featuring fresh local ingredients at the Garden Restaurant:

    • Format: À la carte selection of Indonesian and International dishes.
    • Cost: 242,000 IDR per person if not included in the room rate.
    • Hours: Daily service from 7:00 AM to 11:00 AM.
    • Dietary Options: Specialized Vegan, Keto, and Gluten-free menus are available upon request.

    NOTICE: Guests are encouraged to notify the kitchen of severe allergies 24 hours prior to arrival.

  • Does Ibah offer sustainable dining or farm-to-table experiences?

    The culinary program focuses on ecological custodianship and healthy living through the on-site Ibah Farm project:

    • Ingredients: Utilization of biodynamic farming and permaculture for nutrient-rich produce.
    • Menus: Farm-to-table concepts at the Wana and Garden restaurants.
    • Atmosphere: Outdoor dining areas overlooking lush tropical gardens and river ravines.
• Rooms & Accommodation
  • Can I request an extra bed or specific room features at Ibah?

    Accommodations are designed with traditional Balinese aesthetics and modern comforts to ensure guest relaxation:

    • Extra Beds: Available for additional guests in suites and villas for a supplemental fee.
    • Bedding: Sumptuous canopied king-size beds with premium pillow menus.
    • Balcony: Every unit features a private terrace or balcony with jungle and river views.

    NOTICE: All indoor guest rooms are strictly non-smoking to preserve the natural environment.

  • Which villas include a private pool for a romantic retreat?

    For travelers seeking a romantic getaway, the hotel offers exclusive villas set in lush tropical greenery:

    • Privacy: Three unique villas featuring private pools and secluded gardens.
    • Design: Traditional Balinese décor combined with sumptuous living areas.
    • Bathrooms: Large marbled bathrooms equipped with tubs and walk-in showers.
• Wellness
  • What facilities are available at the spa and pool area?

    The wellness sanctuary at Ibah focuses on traditional healing methods and serene aquatic facilities:

    • Infinity Pool: An open-all-year pool with views of the Campuhan River valley.
    • Spa Treatments: Traditional Balinese massage, sea salt body scrubs, and signature facials.
    • Thermal Pavilion: Treatment rooms set in a traditional wooden pavilion for complete immersion.

    NOTICE: Spa treatments are restricted to guests aged 16 and over for safety and tranquility.

• Location & Transport
  • How close is Ibah to major Ubud landmarks and temples?

    The hotel is strategically located in the Sayan district, providing immediate access to cultural sites:

    • Gunung Lebah Temple: Located only 0.3 km (5-minute walk) from the entrance.
    • Museum Puri Lukisan: Situated 0.5 km away for Balinese art enthusiasts.
    • Ubud Palace: Reachable within a 12-minute walk for evening dance performances.
  • What are the transport options for reaching the hotel from the airport?

    Ibah Hotel Ubud is located approximately 40 km from Ngurah Rai International Airport with several transit choices:

    • Private Limousine Transfer: Arranged paid airport shuttle service available 24 hours.
    • Public Bus: The Kura Kura bus station is a 9-minute walk from the property.
    • Local Shuttles: Complimentary shuttle service to downtown Ubud is provided daily.

    NOTICE: Airport transfers must be reserved at least 48 hours in advance to guarantee availability.

• Facilities & Amenities
  • Is high-speed Wi-Fi and parking provided on-site?

    Modern connectivity and vehicle security are prioritized for all guests staying at the resort:

    • Internet: Complimentary high-speed Wi-Fi accessible in all suites and public lounges.
    • Parking: Free private parking and professional valet services are available on-site.
    • Business Needs: 24-hour reception provides printing and photocopying assistance upon request.
  • Does the hotel provide dedicated concierge or butler services?

    Guest satisfaction is managed by a professional team dedicated to cultural and personal assistance:

    • Concierge: Expert staff to organize bike tours, hiking, and cultural classes.
    • Security: 24-hour security and reception monitoring for guest safety.
    • Check-in: VIP check-in and express services for a seamless arrival experience.
• Check-in, Check-out & Policies
  • What are the policies regarding check-out times and luggage?

    The hotel maintains specific arrival and departure protocols to ensure room readiness for all travelers:

    • Check-in/out: Standard times are 14:00 for arrival and 12:00 for departure.
    • Late Check-out: Subject to availability and may incur additional fees.
    • Storage: Secure luggage storage is provided for guests with late evening flights.

    NOTICE: A valid government-issued photo ID is required for all guests during the registration process.

• Family & Children
  • Is Ibah Hotel Ubud suitable for families with young children?

    Families are welcomed with specific amenities designed for the safety and entertainment of younger guests:

    • Pools: A dedicated children's pool is located adjacent to the main infinity pool.
    • Essential Gear: Cots and cribs can be provided in suites upon request.
    • Services: Certified babysitting and child services are available for a supplemental charge.
• General Policy, Safety & Accessibility
  • What accessibility features are integrated into the hotel design?

    Ibah balances traditional architecture with accessibility features to accommodate guests with mobility needs:

    • Bathrooms: Features include walk-in showers and spacious layouts with grab rails.
    • Common Areas: The restaurant and main pool area offer level access for convenience.
    • Lifts: Elevator access is available to reach the various levels of the boutique property.

    NOTICE: Pets are not allowed on the property to protect the local ecosystem and guest comfort.